System Operation Support Service
We monitor customer’s DB operation and system condition, and when we detect any malfunctions, we carry out the recovery process to bring the operation back to its norm.
We either remotely operate customer’s server (externally), or operate our customer’s server installed in our company. We structure our support system that suits our customers.
Currently, most of our customers are fully supported 24hours a day, 365 days a year.
Our unique remote-monitoring system has drastically reduced costs.